“Instead of living with all of the workarounds that we had developed over years and years, Adastra and Odyssey met our needs from the outset. And we can keep modifying question sets or making changes. If I want a new clinical question added, for example, in response to a new outbreak of bird ﬂu, I can do that instantly.”

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“Odyssey is less like software and more like a good friend – it ‘has my back’ from a clinical governance perspective, but I don’t feel bossed around. Odyssey provides prompts with the sorts of clinical questions that I’d naturally ask anyway, it ﬂexes to my consultation style, and it helps me check that I haven’t missed anything. Odyssey supports me to excel at my job, without turning me into a robot.”

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“As a manager, I can sleep easy knowing that my call handlers are well-supported around the clock.”

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“Adastra and Odyssey were an easy choice. They tick all the boxes.”

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“We’ve been refining our workﬂow for 15 years, and the fact that Adastra and Odyssey have so easily ﬂexed to our way of working, rather than the software dictating our process, is a rare and wonderful thing.”

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simple. intuitive. reliable.

who we are

Freeing up ambulance dispatch resources for patients with life-threatening emergencies is critical to our health system. But this is becoming more and more difficult as our emergency services are increasingly tied up with non-emergency care, problems with hospital access block and ambulance ramping persist, and government funding cuts continue to apply pressure to service providers.

Our software solutions, Adastra and Odyssey, offer a simple, intuitive and reliable secondary triage system that has provided trusted support to ambulance services worldwide for over ten years.

Secondary triage offers ambulance call handlers with an efficient and clinically reliable support system, helping to ensure that every call – urgent or not – is provided with the fastest and best response according to the patient’s needs.

Key benefits and features

Improved response time
Patient management
Reliable patient triage
Appropriate care at the right time
Accurate symptom assessment
Flexible workﬂow
Reduce overuse of ambulance resources
Intuitive and user-friendly interface
Enhanced data sharingInteroperability

Belgravia eHealth delivers world leading solutions to the out of hospital health and care services market.

Our full suite of products and services provides end-to-end technology solutions to care organisations creating efficient, flexible and innovative care delivery.

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Latest News

Our clinical patient management system to quickly and safely manage episodes of care

Adastra is a software product design by general practice (GP) and bespoke for after hours GP care providers. It is robust, flexible, well resourced, well supported and well referenced. Adastra is used by in excess of 85% of GP after hours services in the UK that interact with and provide secondary GP telephone triage in conjunction with the UK’s 111 service. It is a very intuitive product and takes little time for GP operators/call handlers to master. Adastra is currently in use in Australia for the management of after hours GP services

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