How can home and community care organisations improve care and services simply by increasing their ability to communicate?

How can home and community care organisations improve care and services simply by increasing their ability to communicate in real time with staff and share important data?

Problem:

Communicating with home care staff about their workload and client records is one of the biggest challenges faced by home and community care providers. Poor communication impacts not only the quality of care being provided, but also has an enormous effect on the efficiency and capacity of care services that an organisation can provide.

Solution:

Belgravia Health and Care - iConnect

iConnect is a revolutionary mobile working solution enabling real- time communication between care workers and office staff, and providing significant savings in staff time and office cost.

Based on the latest Near Field Communication (NFC) enabled mobile phones, iConnect delivers live schedules and service user information to care workers, whilst providing verifiable arrival and departure times to office staff in real time. It’s easy to use, secure and, most importantly, completely non-intrusive for service users.

iConnect provides:

  • Real-time monitoring is now possible, so alerts and alarms are triggered faster and more accurately than was previously possible;
  • Key Performance Indicators (KPIs) are measured in one place, in real time and before issues become crises. This allows a better and more responsive service;
  • Is easy to use
  • Provides Lone Worker safety
  • High level of data security

Integration with scheduling systems (including Staffplan)

Other solutions:

Staffplan is a versatile suite of rostering, administration, monitoring and point-of-care solutions for the community care industry.  Staffplan is a cost effective, easy to use and flexible solution to help manage the increasing demand for community care.

iNurse is a patient management system which enables community nursing teams to record and communicate patient care information using handheld devices.